JL Football Limited Cancellation Policy
JL Football Limited understand that things change and different situations can occur that can effect an already booked or paid for session. We are committed to providing the best services for our customers to do this we must use the best equipment hire the best facilities and spend time planning our sessions properly. Due to this we have a cut off time at which point a refund will not be possible or a cancellation fee must be paid. This time limit does vary depending on the session.
Half Term Cancellation
For our half term camps we operate a 7 day cancellation period, if the cancellation occurs within the 7 days before the session starts a £15 fee will be charged for each day that is cancelled or if the session has already been paid for no refund will be available.
One to One Coaching/Small Group Sessions
For our one to one and small group coaching sessions we operate a 2 day cancellation period, if the cancellation occurs on the day of the session starts or you don’t show up to the session a £20 fee will be charged or if the session has already been paid for no refund will be available.
All Membership fees are paid on the 6th of the month covering the sessions in that month, if a membership is cancelled it must be cancelled by the 15th of the month. If the membership is cancelled after that date the fee will be owed for the next month.
To book a children’s party with us a 50% deposit must be paid and the remaining balance is paid on the day of the party or before. For children’s parties we operate a 2 week cancellation period. If a party is cancelled within the 2 weeks before the party the full fee of the party will be owed.
Weekly Payment Sessions
For any sessions where weekly payment is required we operate a 1 day cancellation policy if attendance for the session has already been confirmed. If cancellation occurs within the 24 hours before the session the payment for that session will be owed.
All fees must be paid directly into JL Footballs bank account, if cancellation fees are not paid no sessions will not take place until it is.